iCloud Syncing Issue

Tony's Avatar


30 Nov, 2011 03:31 PM

This comment was split from the discussion: iCloud Not Available

Not working for me, either. Move a Mac Writer doc to iCloud but it doesn't appear in Writer for iPad, and vice versa. Both devices on the same iCloud account, of course.

Another thread suggests disabling iCloud document support on both iPad and Mac, and then re-enabling, but that didn't help me.

PS. For folks having trouble with iCloud on iOS, you need to turn Document & Data syncing OFF, not ON. Apple has this backwards. To prove it, if you set it to ON, Writer will say it can't sync with iCloud.

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  1. 31 Posted by Tony Smith on 08 Mar, 2012 09:25 AM

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    Fixed for me now.

    Sign out of Mobile Me completely after migrating to iCloud. To be sure, sign out of iCloud, allowing it to remove local data, and then back in, and ignore Mobile Me forever.

    I had read something here about this earlier, but had just stopped using Mobile Me - I hadn't signed out. Staying signed in is enough to prevent documents from syncing to iCloud, it seems.

    Thanks for all your help with this, iA and community.



  2. 32 Posted by Alex on 09 Mar, 2012 05:08 PM

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    Here's another tip regarding the problem with the Mac:
    If some of you use Little Snitch or other network monitoring programs, then check your entries and search for something like "ubd" or "Ubiquity"
    In my case the traffic was completely blocked so I couldn't get any information in or out

    Now it's syncing fluently .. it's a great app, really handy

  3. 33 Posted by Jason on 11 Mar, 2012 08:35 PM

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    This is so frustrating, I just can't get it to Sync. Its been like it months. Will have to find a new program. This doesn't work.

  4. 34 Posted by Wan on 20 Apr, 2012 10:10 PM

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    I had this iCloud syncing problem before so I disabled Documents & Data for iCloud on all of my devices (Mac, iPad, iPhone), then enabled it. It fixed.

    But now the problem is BACK! This is frustrating. Why would you advertise a feature that is so shaky?

    Come on coders at iA. Fix the damn bug.

  5. 35 Posted by constance on 20 Apr, 2012 10:23 PM

    constance's Avatar

    iCloud is the problem. Since they change from Mobile me system it is full of problem. They announced they should fix it in June. It is time to get the final version and not this beta one.

  6. Support Staff 36 Posted by Oli Studholme on 02 May, 2012 02:25 PM

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    I’m sorry that iCoud sync in Writer has been such a painful experience for you. This is the opposite of what Writer is about, and we’ve also been feeling really frustrated by the situation. Thankfully iCloud issues seem to be decreasing, we’ve been working hard on improving Writer’s iCloud support, and Apple seems to have also been busy fixing bugs.

    To everyone who commented that you’re still having problems, can you please let me know if this is still the case. I’ll then contact you directly to see if there’s anything we can do to help.

    Once again my apologies for these iCloud problems. Hopefully they’ll be a thing of the past very soon!

    Happy writing!

  7. 37 Posted by Anne Stone on 02 May, 2012 03:00 PM

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    This comment was split into a new discussion: Setting up iCloud

    I just started using iAWriter this afternoon ... and after writing a few pages, I realized I didn't have any idea how to save my writing on my new iPad. I don't think I have iCloud set up yet and all I want to do for now is to save my writing to my iPad ... but without knowing which symbol means what ... I am worried that I will hit the wrong symbol and lose all my writing. Can you please let me know what to do? Thank you. I don't want to leave the 'page' at all for fear that it will all disappear. Help!

  8. 38 Posted by Adam on 07 May, 2012 04:24 AM

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    I can save to iCloud on my MAC but none of the stuff I created and saved to iCloud on my iPad is showing up on my MAC, any suggestions? Same iCloud account. Would like to be able to write something on either and have it appear on both devices. Thanks!

  9. 39 Posted by Glenn Millam on 08 May, 2012 01:50 AM

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    This comment was split into a new discussion: Using Writer with the cloud on a pre-iCloud Mac

    I have an old Mac with lots of cool software and gadgets on it. I have an iPad that I bought iA Writer for last year. I use it to tap out my homework before dressing it up in InDesign on the old Mac. I used to just tell it to send my stuff to my dropbox account, and it would show up nicely on my mac, but now that is gone. Instead, it sends the files to iCloud (when did I tell the iPad that I wanted it to do this?) where the old Mac can't see them, because G5's only run Leopard. I don't want to buy iA Writer for the Mac (I have way bigger iron) so that I can access plain text files. Don't want to buy a new Mac just to get the files. I also don't want to go through the crude "send myself an email" method. I just want to tell the iPad to send the Mac a text file I just typed in Writer while I'm at class. Is there a way I can directly access the files stored on iCloud via Safari? I tried on the website, but it doesn't show up as an app.

  10. 40 Posted by Adam Packard on 03 Jun, 2012 12:02 AM

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    everything seems to be working fine!

  11. Support Staff 41 Posted by Oli Studholme on 03 Jun, 2012 01:55 PM

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    @Max (& possibly other recent posters) — I’m sorry, but this is the support forum for iA Writer, which is not the same program as DayOne. I know you’ve arrived here via a link on DayOne’s FAQ page, and I’ve asked DayOne to remove this link. Please contact DayOne directly at support @ dayoneapp.com (with no spaces) regarding iCloud problems with their app.

    I’ll remove DayOne-related posts and close this discussion for now. If any iA Writer customers are having problems with iCloud, please search Discussions for an appropriate open iCloud-related discussion to join, or please start a new discussion.

    Happy writing!

  12. Oli Studholme closed this discussion on 03 Jun, 2012 01:55 PM.

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