Can't open my document

Sophie BAUDIN's Avatar

Sophie BAUDIN

20 Feb, 2013 06:26 PM

Hello
I wrote a document last year (on march 2012).
Now i can't open my document. There is an error message.
Therefore i can't mailed or transfered this document.
I need urgently this doc for work.
Can you help me ?
Thanks for your attention.
Yours sincerlly

  1. Support Staff 1 Posted by Oli Studholme on 21 Feb, 2013 03:27 AM

    Oli Studholme's Avatar

    I’m sorry to hear you’re having this problem. If you don’t mind, would you please be able to give me a little more information:

    • What does the error message say?
    • What storage location is the document in (iCloud, Dropbox or local storage)?

    Also, could you please check in the App Store for any iA Writer updates, and update if there is one.

    Sorry about this! Please let me know how you get on…

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